Frequently Asked Questions
Everything you need to know about purchasing Agora Video SDK minutes, packages, Flutter app integration, low latency streaming, and enterprise support.
Once payment is confirmed, minutes are credited to your official Agora Console project App ID within 15 to 30 minutes. You will receive an email confirmation and immediate usage analytics.
No! All our packages come with extended validity (6 to 12 months). Your minutes rollover automatically until completely consumed within the validity window.
Yes, you can top-up at any time! Newly purchased minutes are simply added on top of your existing remaining balance without interrupting live app traffic.
Yes, our Custom Enterprise package offers tailored minutes volume (500k+ to billions of minutes), custom SLA contracts, dedicated engineering onboarding, and localized billing.
Agora Video & Voice SDK officially supports Flutter, React Native, Android (Java/Kotlin), iOS (Swift/Objective-C), Web (Javascript/TypeScript), Unity, and Electron across mobile, desktop, and embedded devices.
Integration is straightforward using the official `agora_rtc_engine` Flutter plugin. Our developer package includes starter source code, PK battle modules, and token server authentication templates.
Agora SD-RTN™ delivers ultra-low latency (<400ms globally) across 200+ countries with dynamic routing algorithms that withstand up to 70% packet loss.
Agora employs end-to-end encryption with AES-128 and AES-256 standards. The platform is fully compliant with GDPR, HIPAA, SOC 2 Type II, and ISO/IEC 27001 data protection requirements.
Have a Custom Technical or Billing Question?
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